Returns & Exchanges

At Emerica, we stand by the quality of our skate gear and apparel, offering a 30-day window for returns or exchanges on items in their original, unworn condition. If your purchase doesn't meet your performance needs, we are here to make the process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original box.

• 3.
  Ship the Package

  Drop off your package at any authorized carrier location, ensuring the barcode is clearly visible for scanning.

• 4.
  Receive Your Refund

  After our warehouse inspects the returned gear, your refund or exchange will be processed within 5-7 business days to your original payment method.